Privacy Policy​

We at "King Salman Humanitarian Aid & Relief Centre - referred to later by KSrelief" place the highest priority on your privacy, and we appreciate your confidence you have placed in us, that we will use this information and data in an appropriate manner, keeps your data secure.

The portal "volunteer.ksrelief.org" is a volunteering portal that belongs to "KSrelief" which was established in May 2015, as an extension of the humanitarian relief and aid, which Saudi Arabia always provides to the afflicted communities. KSrelief aims to unify Saudi Arabia's humanitarian works outside Saudi Arabia.

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KSrelief takes into account the variety of its projects and programs, such as food and medical aid, care programs and other, according to its beneficiaries and their conditions in which they live or have been exposed to.

KSrelief is based on many pillars, such as being far from any non-humanitarian motives and to guarantee access of humanitarian aid to its beneficiaries, otherwise, it will be used for other purposes. This aid must have quality and credibility of the source, as well as coordination and consultation with reliable global organizations and bodies.

What information do we collect? And how do we do this?

•             Personal Information:

When you volunteer to KSrelief's campaigns through the portal we may ask you for some mandatory information (name and e-mail) and some optional information (address and phone number), after your consent to receive e-mails, newsletters, and periodic reports. Also, we use this information in case we communicate with you in response to your inquiries and messages, according to the established regulations in this regard.

•             General Information:

When you browse our portal, we automatically receive some unidentified general information, such as operating system and browser type.

This data is used for technical development, statistical analysis, and technical support purposes.

Who can view your information?

KSrelief does not sell or exchange information with any third party outside this portal, under any condition. Usually, information is processed automatically (electronically) without the staff's involvement or view of the information. In some cases, and for specific purposes, some specialists and technicians may have access to this information to deal with and process it. We Assure you that the staff of KSrelief are fully committed to respecting the confidentiality and privacy of such information and data.

In exceptional cases, the confidentiality of this information may be lifted to the regulatory authorities or who is authorized to view it, committed to provisions of law and orders of the judicial authorities.

These cases are:

•             To fulfill regulatory requirements, legal or governmental measures.

•             To investigate possible irregularities in the website's Terms of Use.

•             To detect, prevent, deal with any attempts of fraud or security or technical problems.

•             To protect the website's rights, property and security. Also, to protect its users and the public in general.

Policy of Use

All information provided on this portal is owned and updated by King Salman Humanitarian Aid and Relief Centre (KSrelief). Best practices are performed to ensure the quality and timeliness of the information. None the less, there are no guarantees or warranties explicit or implicit given for the accuracy, reliability, availability of the information provided on this portal and thereby KSrelief is not liable for any inaccurate, incomplete or outdated information or any actions taken in regard to the given information. KSrelief made every possible effort to maintain the operation of the portal in a good and easy manner, however, KSrelief does not assume any responsibility and will not be subject to any claims for temporary unavailability of the portal because of technical problems beyond our control. The user agrees not to use, or to encourage, promote, facilitate or instruct others to use the Services as follows:

1. To engage in, promote, or encourage activities in violation of any applicable law, regulation, governmental order or decree, legal agreement, or KSrelief published policies.

2.  To access or probe any service or system without authorization, including, but not limited to, breaches, vulnerability scans, or penetration testing.

3. To disable, interfere with, or circumvent any aspect of the Service; or to breach any security or authentication measures used by a System or the Service.

4. Any theft of resources including sensitive information.

Modifying the Policies

KSrelief reserves the right to modify these policies and its terms at any time. Users will be notified of any modifications or updates to this page.

Contact Us

For any inquiries or questions regarding the policies, you can contact us at our e-mail: volunteer@ksrelief.org